“We had systems in place that met the needs of our business but identified that we needed help to tie our top-end policies and procedures together to achieve certification against AS/NZS 4801 Safety, ISO9001 Quality, ISO14001 Environment. We were looking for assistance to develop our systems to achieve certification without adding additional unnecessary operational work. Ryan came highly recommended and we quickly understood why. Ryan is a very good listener and fully understood the brief. He efficiently analysed the gaps and offered templates which we could adapt to fit our business and allowed us to make the necessary improvements without overcomplicating the process. Ryan instinctively understood the operational and personal needs of the team and acted as a coach and mentor and supported us through the whole process. I think the quote that sums up Ryan’s approach best is, “give a man a fish and you feed him for a day; teach a man to fish and you feed him for a lifetime.”
Jasen Nunn, Senior Project Manager, West to West Group